Privacy policy

Burma Aid (Registered Charity No. 1159972) is committed to protecting your personal data. This policy explains how we collect, use and safeguard your information when you visit our website, make a donation or contact us.

1. Who we are

Burma Aid is a registered charity in England and Wales. Our registered address is 33 Dynevor Road, London N16 0DL. Our postal address is PO Box 63538, 48 East Bank, London N16 5QB.

For any questions about this policy or your data, email info@burmaaid.co.uk.

2. What we collect

We may collect the following personal data:

• Name and contact details (email, phone, address)
• Donation details (amount, date, campaign, intention)
• Gift Aid declaration information (required by HMRC)
• Communication preferences
• Technical data (IP address, browser type, pages visited) via cookies

3. How we use your data

We use your personal data to:

• Process and acknowledge your donations
• Claim Gift Aid on your behalf (if applicable)
• Send you donation receipts and confirmations
• Respond to your enquiries
• Send updates about our work (only if you opt in)
• Meet our legal and regulatory obligations

4. Legal basis for processing

We process your data under the following legal bases:

• Consent — when you sign up for updates or opt in to communications
• Contract — to process your donation
• Legal obligation — for Gift Aid records and charity regulation
• Legitimate interest — to improve our services and protect our charity

5. How we protect your data

We take appropriate security measures to prevent unauthorised access, alteration, disclosure or loss of your personal data. Online donations are processed securely through PayPal — your card details never touch our servers.

6. How long we keep your data

We retain donation records and Gift Aid declarations for at least 6 years (as required by HMRC). Enquiry data is kept for up to 2 years after our last communication. Technical data is retained for up to 12 months.

7. Third parties

We may share your data with:

• HMRC (for Gift Aid claims)
• PayPal (for payment processing — subject to their own privacy policy)
• Our auditors and regulators as required by law

We do not sell or rent your personal data to third parties.

8. Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Object to or restrict processing of your data
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, email info@burmaaid.co.uk.

9. Cookies

Our website uses cookies to improve your experience and understand how the site is used. You can control cookies through your browser settings. Essential cookies required for the site to function cannot be disabled.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page. Last updated: July 2026.

11. Contact

For any questions about this privacy policy or your personal data, contact us at:

You can also contact the Information Commissioner's Office (ICO) if you have concerns about how we handle your data.